Site Reliability Engineering (SRE) Foundation℠ e-læring

Introduces a range of practices for improving service reliability through a mixture of automation, working methods and organizational re-alignment. Tailored for those focused on large-scale service availability.

The SRE (Site Reliability Engineering) Foundation℠ SKILup eLearning course is an introduction to the principles & practices that enable an organization to reliably and economically scale critical services. Introducing a site-reliability dimension requires organizational re-alignment, a new focus on engineering & automation, and the adoption of a range of new working paradigms.

This online course highlights the evolution of SRE and its future direction, and discusses the practices, methods, and tools to engage people across the organization involved in reliability and stability.  Upon completion of the course, participants will have tangible takeaways to leverage when back in the office such as understanding, setting and tracking Service Level Objectives (SLO’s).

The course was developed by leveraging key SRE sources, engaging with thought-leaders in the SRE space and working with organizations embracing SRE to extract real-life best practices and has been designed to teach the key principles & practices necessary for starting SRE adoption.

This course positions learners to successfully complete the SRE Foundation certification exam.

Target Audience 

The target audience for the SRE Foundation course are professionals including:

  • Anyone starting or leading a move towards increased reliability
  • Anyone interested in modern IT leadership and organizational change approaches
  • Business Managers
  • Business Stakeholders
  • Change Agents
  • Consultants
  • DevOps Practitioners
  • IT Directors
  • IT Managers
  • IT Team Leaders
  • Product Owners
  • Scrum Masters
  • Software Engineers
  • Site Reliability Engineers
  • System Integrators
  • Tool Providers

Prerequisites:

An understanding and knowledge of common DevOps terminology and concepts and related work experience are recommended.

What Is Included with This Course

  • Approximately 4-5 hours of learning videos
  • Sample exam
  • DevOps glossary

Course outline

  • Course Introduction (5 min)
    • Course Goals
    • Course Agenda
  • Module 1: SRE Principles & Practices (17 min)
    • What is Site Reliability Engineering?
    • SRE & DevOps: What is the Difference?
    • SRE Principles & Practices
  • Module 2: Service Level Objectives & Error Budgets (28 min)
    • Service Level Objectives (SLO’s)
    • Error Budgets
    • Error Budget Policies
  • Module 3: Reducing Toil (22 min)
    • What is Toil?
    • Why is Toil Bad?
    • Doing Something About Toil
  • Module 4: Monitoring & Service Level Indicators (38 min)
    • Service Level Indicators (SLI’s)
    • Monitoring
    • Observability
  • Module 5: SRE Tools & Automation (34 min)
    • Automation Defined
    • Automation Focus
    • Hierarchy of Automation Types
    • Secure Automation
    • Automation Tools
  • Module 6: Anti-Fragility & Learning from Failure (35 min)
    • Why Learn from Failure
    • Benefits of Anti-Fragility
    • Shifting the Organizational Balance
  • Module 7: Organizational Impact of SRE (54 min)
    • Why Organizations Embrace SRE
    • Patterns for SRE Adoption
    • On-Call Necessities
    • Blameless Post-Mortems
    • SRE & Scale
  • Module 8: SRE, Other Frameworks, The Future (20 min)
    • SRE & Other Frameworks
    • The Future
  • Additional Sources of Information
  • Exam Preparations
    • Exam Requirements, Question Weighting, and Terminology List
    • Sample Exam Review

Certification

Successfully passing (65%) the 60-minute examination, consisting of 40 multiple-choice questions, leads to the SRE (Site Reliability Engineering) Foundation certificate. The certification is governed and maintained by the DevOps Institute.   

 

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