Lean IT is an approach that primarily focuses on streamlining ICT processes, but can be fully applied in connection with project implementation processes.
The "silo mentality" that exists between the departments prevents an overall organizational focus on effective realization of customer value, and often leads to a project delivery that is not entirely in line with the customer's wishes.
Lean IT helps organizations to identify problem areas associated with their processes with the aim of improving them. This journey of change often requires a change of attitude at all levels of the organization in order to achieve a culture based on openness, sharing, cooperation and respect.
