Professional Certificate in User Research

The most comprehensive user research course in the industry. Learn how to plan, execute, analyse and communicate user research effectively. Master the research skills that make UX professionals so valuable. Become a confident, credible and effective user researcher with a globally recognised qualification. This course is for anybody looking to build their skills and advance their career with UX research.

Key points:

  • Gain the most in-demand skills* and boost your career in a thriving industry.
  • Learn a complete range of UX research methods. Expand your toolkit to conduct high-quality research at pace.
  • Become an insights expert. Translate findings into actionable insights and communicate them with conviction.
  • Showcase your expertise. Build a professional user research portfolio and earn a university credit-rated qualification.
  • Get the confidence to succeed. Count on our mentors, career advisors and student community throughout your journey.

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University-backed education:

We’ve partnered with Glasgow Caledonian University to credit rate the Professional Diploma in UX Design. This means the course meets the highest possible educational standards. These standards are part of the European Qualifications Framework, a globally recognised mark of quality.

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Programme syllabus:

  • Introduction to user research
  • Planning the research
  • Fundamental user research skills
  • Expanding your toolkit
  • Analysing qualitative research
  • Quantitative research
  • Communicating the research
  • AI for user research

Programme overview:

In order to be awarded your Professional Certificate in User Research, you must:

  • Complete all lessons in all the modules.
  • Submit all 4 projects.
  • Receive a passing grade on your final exam.

Final exam

  • After submitting your projects, you can take the 60-min online exam using your own computer
  • You can choose a date and time that works for you

Our warm, welcoming community will support you at every step:

  • Dedicated and responsive Student Success Team
  • Constructive feedback from world-class mentors
  • Personalised career support from our career coaches
  • Access to our active student Slack community

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2 days
Classroom
11. December
1 days
Classroom Guaranteed to run