Answer: We have course locations in Oslo (Brynsveien 12), Bergen (Sandbrogaten 5-7) and Trondheim (Strandveien 43). In addition to these locations, we can also offer courses in other cities in Norway, as long as the number of course participants matches our requirements. See courses in your city here.
Answer: Our Oslo office is located near Brynseng Metro Station. You can take subways 1, 2, 3 and 4 in an eastbound direction. From the subway it is a short walk to Glasspaper. Check Routes to plan your trip: https://ruter.no/
Answer: If you come from the north side of Bergen, you must get off at Bradbenken bus stop. If you come from the south side, you can either walk from the light rail or take the bus to Bryggen. Check Skyss to plan your trip: https://www.skyss.no/Rutetider-og-kart1/Reiseplanleggar/
Answer: You can take metro bus number 2-Lade, and get off at bus stop Anders Buens Gate, from here it takes approx. 3 minutes to walk to our course center. Check AtB to plan your trip: https://www.atb.no/
Answer: At our course premises in Oslo, we unfortunately no longer have free parking spaces. We recommend that you plan parking on Parkopedia. There are paid parking spaces next to Circle K and close to Glasspaper's premises.
Answer: At our premises in Bergen, we unfortunately do not have parking facilities. We recommend that you either park in the Rosenkrantz parking garage, or under the Radisson Blu hotel on the pier. To get to the course location, there is also public transport. If you are coming from the north side of Bergen, you must get off at the Bradbenken bus stop. If you come from the south side, you can either walk from the light rail or take the bus to Bryggen.
Answer: We have free parking in our own parking space, but there is a limited number of spaces and we can not guarantee space. The parking lot is at the back of the building. At the front of the main entrance there is also bicycle parking.
Answer: Yes, we have bicycle parking right outside our offices in Oslo and Trondheim. In Bergen, we need information if you need bicycle parking, and we will arrange a safe place.
Answer: We have our own motorcycle parking right outside the course premises in Oslo. In Trondheim you will find parking right behind the main building.
Answer: No, but if the course contains an exam VAT follows on the exam price, as well as on digital material.
Answer: Yes, VAT is added to test prices ordered through us.
Answer: Yes, lunch is included in all classroom courses you attend with us. Lunch is not included if you participate via Connect2Classroom or other online options.
Answer: At our Oslo office there are alternatives such as a salad bar. If you are going on a course in one of our other course locations, you are welcome to let us know in advance so that we can arrange alternative food for you.
Answer: The guaranteed-to-run is set no later than two weeks before the start of the course and always as soon as we have enough participants. We decide on completion or cancellation / relocation no later than two weeks before the start of the course. We always try to set a guaranteed-to-run as far as possible.
Answer: The last cancellation deadline for open course dates is 10 working days before the start of the course, after which the full course fee will be invoiced.
Answer: You register for the exam by filling out the form here. If you have a voucher or any exam included in the course, make a comment about this. This also applies to any offers / promotional prices on courses.
Answer: Regarding exam prices, please contact sertifisering@glasspaper.no to get information about certain exam prices. We will answer you as soon as possible.
Answer: The courses normally start between 09:00 and 10:00. Check your final course confirmation for exact course times. You should have received the course confirmation by email, no later than 48 hours after ordering.
Answer: You should have received the course confirmation by email, no later than 48 hours after ordering. If you do not find it in the inbox, check spam and, if necessary, search for the sender's email address learning@glasspaper.no. If it does not appear, contact us to receive a new confirmation.
Answer: Please contact learning@glasspaper.no and we will help you with the course documentation.
Answer: You get access to this the week before the course starts.
Answer: Microsoft vouchers (SATV) apply to all official Microsoft courses, except MTA and Dynamics courses.
Answer: Check your final course confirmation for more information on what you need to bring with you to your registered course. If it does not say anything about computer or PC, then you should not include this or any other items.
Answer: The nearest hotel is Scandic Helsfyr, but we recommend that you find a hotel in the city center if you want to be a little social in the evenings and be able to go out to eat.
Answer: The nearest hotel is Thon Hotel Orion, it is located by the pier in Bergen. The hotel is of a good standard and is only a short walk to our premises.
Answer: The nearest hotel is Scandic Solsiden. The hotel is a short walk from our premises.
Answer: Yes, we offer classroom rentals. For rental price and other inquiries related to rental of premises please contact learning@glasspaper.no
If you have other questions than those mentioned above, you can contact customer support: learning@glasspaper.no
