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Change Management Foundation and Pracitioner Combined

The Change Management courses, developed in partnership with the Change Management Institute, are designed to help organisations and their people plan, implement, and effectively manage the impact of change.

Course description:

Courses provide individuals with the knowledge and techniques to:

  • Draw from a range of professional approaches to implement change smoothly and effectively.
  • Unlock resistance to change.
  • Provide effective support and motivation to individuals and teams.
  • Identify and engage with key stakeholders throughout the change process to gain support.
  • Speed up the implementation of change programs.
  • Highlight their contribution as change professionals to initiatives.

This course combinds the two Courses:

Change Management Foundation

Change Management Practitioner

The combined courses have a discounted campaign price and cannot be used with other offers or contract prices.

 

At the end of this course, you will be able to: 

In addition to the application of Foundation learning, Practitioner course participants will be able to: 

  • Apply key principles to define what needs to be learned by those involved in a change initiative
  • Understand how to provide effective and developmental feedback to support others through change
  • Apply coaching principles when supporting change leaders at every level
  • Demonstrate how to recognise and deal with different sources of conflict during change
  • Consider effective ways to facilitate groups to enable collaboration and co-design of change.
  • Understand ways to sustain change by identifying organisational levers, adoption approaches and reinforcing systems to help embed change in an organisation
  • Prepare for the Practitioner exam

Audience:

  • Aspiring or current change agents.
  • Project and Programme Managers.
  • Business Leaders, looking to cultivate or lead change.
  • Communications, HR and Training Professionals who are often involved in organisational changes.

What is it based on?

A Study Guide accompanies the Change Management courses and is exclusively available to learners enrolled in the Change Management Certification program.

Prerequisites:

No prerequsites is needed.

 

Content

Covered in Foundation:

  1. Organisational context and approach
  2. People and change
  3. Change leadership and teams
  4. Stakeholders and communication
  5. Work of the change manager

Covered in Pracitioner:

  • Sustaining change
    • Types of levers for change
    • Tipping point and critical mass
    • Roger’s adoption model
  • Learning for change
    • Introduction to effective instruction
    • Learning needs and objectives - knowledge, skills and attitudes
  • Coaching for change
    • Active listening
    • Giving developmental feedback
    • Framework for coaching
  • Handling Conflict in Change
    • Conflict in change situation and conflict management
  • Facilitation for co-design
    • Facilitation principles for co-design
  • Practitioner exam guidance
  • Practitioner sample exam questions

 

The exam is will take place at the end of the course on onsite classroom courses

For Virtual courses we will send out a voucher that gives you access to an online exam. This can be booked and taken home monitored by a proctor via camera.

The purpose of the Practitioner certification is to confirm whether the candidate has achieved sufficient know-how to apply and tailor Change Management guidance in a given organizational change situation. 

The purpose of the Foundation certification is to confirm that a candidate has sufficient knowledge and understanding of Change Management to work as an informal member of a team working on an organizational change initiative. 

Exam Format Foundation

  • Multiple choice
  • Four sections, total of 50 questions
  • 25 marks required to pass (out of 50 available) - 50%
  • 40 minutes duration
  • Closed-book.

Exam format Practitioner

  • Exam format:

    • 2.5-hours duration, including reading time
    • Open book Objective Test Examination format
        • Complex Multiple-choice, Multiple Response, Matching, Assertion/Reason questions
    • Examination paper consists of  
      • A scenario
      • Five main questions, all compulsory
    • Each question - subdivided between 4 or 5 sub-parts - will be on different topics within that question’s syllabus area:
      • Organisational Context and Approach (OA),
      • People and Change (PC),
      • Change Leadership and Teams (CT)
      • Stakeholders and Communication (SC)
      • Work of the Change Manager (WM)
    • Each question is worth 16 marks making a total of 80 marks for the paper; the pass mark is 40 (50%).
    • Restricted open book – The APMG Change Management Study Guide.

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