Introduction to Microsoft 365 Technologies for Sales Professionals
This one-day workshop is ideal for sales professionals with little or no knowledge of Microsoft 365. Here we’ll discuss what Microsoft 365 is and what features it provides within the various Licence offerings. We will also explain much of the jargon in an easy-to-understand way that will make it easy to translate potential customers into success stories.
In addition, we’ll also discuss the various Licence offerings and how they map to the various Microsoft 365 features. We’ll also cover what the various apps do, along with an overview of Microsoft’s identity, Security, privacy and compliance features keep you safe while you work.
If you’re looking to enhance your knowledge into technical sales, then this is a full 1-day jam packed course (with a little fun thrown in) that will accelerate your skills as well as increase commercial awareness in one of the fastest growing and most profitable areas of IT. Although not hands on, there will be plenty of demos and opportunities to ask questions.
Audience:
The workshop is designed for Sales Professionals who have little or no knowledge of Microsoft 365 who wish to transition their skills further.
About the instructor Andy Malone
Andy Malone, Microsoft Certified Trainer (MCT) and Microsoft MVP
With a prestigious international career spanning 30 years, Andy Malone is not only a world class technology instructor and consultant. But is also a Microsoft Most Valuable Professional and veteran conference speaker at such prestigious events as Microsoft Ignite, NIC, LIVE 360 & many more. In both his training’s and events at which he speaks, his passionate style of delivery, combined with a sense of fun has become his trademark and has won him great acclaim.
Andy is responsible for creating and delivering ground breaking content to both Microsoft and its network of prestigious Gold Microsoft Partners worldwide. Partnering with a select few, Andy is able to offer you and your team a learning experience beyond the ordinary.
Course Overview:
The 1 Day workshop will cover the following content:
- Introductions – Overview
- Understanding the features & Benefits of the Microsoft Cloud
- Understanding the Jargon
- Infrastructure As a Service (IaaS)
- Platform As a Service (PaaS)
- Software As a Service (SaaS)
- How Shared Responsibility works in the cloud
- Exploring Understanding the Microsoft 365 Licensing models & Features
- The Business Plans – Features & Limitations
- Enterprise Plans E3 Vs E5 Explained
- Collaboration Features including Microsoft Teams, Outlook & More.
- Understanding Office 365 Apps & what they do.
- Exploring Microsoft 365 Add on Features & How they work.
- Introducing Microsoft 365 Copilot
- Understanding the Identity, Security, Privacy & Compliance Features
- What is Microsoft Entra & Why you Need it?
- Introducing the Microsoft Defender Suite of Security Tools to protect customers
- Helping Customers achieve compliance with Microsoft Purview
- Understanding the Microsoft 365 Privacy Features
- Understanding the various Admin Tools & Understanding What they do.
- Overview Microsoft Lighthouse – Unified Customer Management
- What is a Microsoft Partner & How to Become One
- Learning More – Introducing Microsoft Learn
- Course Review & Next Steps
