ISTQB Usability Tester
Learn how to effectively test for usability and accessibility to maximise customer engagement and ensure inclusivity.
Gain specialist skills in usability and accessibility
Usability is a trending topic in the testing industry. Not only does it help organisations better engage with their customers, but also exercise their corporate responsibility by way of inclusive and accessible practices.
With organisations becoming more customer-centric, and being increasingly impacted by accessibility legislation and lawsuits, this course answers their call, providing the usability skills that are essential to any design delivery team.
In ths course, you will learn the fundamental principles of usability. You will attain the knowledge on planning and preparing for usability testing, and how to select the most appropriate testing location and participants.
This course also teaches you the application of usability reviews, which enables you to formulate and propose the most effective usability testing approach. By the end of the course, you’ll know how to approach usability, user experience and accessibility from different viewpoints.
Target Audience
ISTQB Usability Tester Certificate is designed for:
- Testers wishing to develop an accredited specialist skillset in usability and accessibility.
- Developers, testers and business analysts seeking the skills needed to ensure usability.
- Experienced developers wanting to broaden their knowledge of testing in UI development.
- Anyone within the business needing an understanding of usability and accessibility.
Course Pre-requisites
To undertake the ISTQB Usability Tester Foundation Level Certification course, participants need to have completed the ISTQB Foundation Level Certificate.
About Sue Atkins
As a self-confessed bug-magnet, quality advocate and risk nut, Sue Atkins has been active in the world of software testing and process improvement for over thirty years.
She has experience of software development from both the waterfall and Agile perspectives across a diverse range of sectors – from banking and telecoms to healthcare and retail.
Sue has a passion for training and loves to help others grow their skills in all dimensions of testing, quality and process improvement. She has spoken at a number of conferences, is co-chair of the Scottish Testing Group and was a member of the programme committee for EuroSTAR 2022 – Europe’s largest Testing Conference.
- Basic Concepts
- Risks in Usability, User Experience and Accessibility
- Usability and Accessibility Standards
- Usability Reviews
- Usability Testing
- User Surveys
- Selecting Appropriate Methods
The exam is included in the course price.
At the end of the ISTQB® Usability Tester course, candidates are assessed with a closed book, web-based multiple-choice exam. Candidates have 60 minutes (1 hour) to complete 40 questions, with a score of 26 (65%) required to pass.
- Understand the basic concepts of usability and usability testing.
- Identify and classify the severity of usability risks and potential accessibility violations in a given product during any stage of a development cycle.
- Cite relevant standards for usability, user experience, and accessibility and verify their implementation in a given product.
- Set up procedures so that stated usability, user experience and accessibility goals may be verified in practice for a given product.
- Design and monitor the implementation of a test plan for achieving stated usability, user experience and accessibility goals.
- Explain the rationale, process and results from their usability testing program.
